After reintroducing the Service Compact (Servicom), an initiative that spells out how delivery of services can be done timeously, Delta State is introducing a mechanism for regular assessment of policies and programmes in a bid to ensure that projections and expectations are attained.
The Senior Policy Adviser to governor of the state, Chief Funkekeme Solomon, revealed this in a meeting with the nodal officers for Servicom in all Ministries Departments and Agencies (MDAs) in Asaba.
He said there will be a periodic review of the return of Servicom that came with the performance thresholds that will be regularly evaluated, adding that monitoring meetings will hold every quarter.
“The governor, Rt. Hon. Sheriff Oborevwori, is very passionate about upgrading service delivery in Delta State. Nodal officers cannot report to the heads of their organisations. Rather, they should report to the Servicom Unit so their observations and reports are handled in a manner that policies are reviewed to ensure the goals and objectives remain on course”, he said.
Solomon whose office supervises the Labour Relations and Servicom units told the officers that accountability in service delivery is key to realising government’s developmental agenda.
“If there’s any policy that is no longer as useful as projected in the system, officers should draw attention to it for comprehensive review. At all points, services ought to be monitored. As nodal officers, you should monitor and evaluate the effectiveness and timelines of services rendered by public officers”, he said.
He directed all Servicom offers to render monthly reports to his office after which their observations and recommendations will be taken up with relevant officers.
On the challenges facing nodal officers in the discharge of their duties, Solomon assured that they will attended to as funds are available.
The Senior Policy Adviser was accompanied by the director in charge of Servicom and Labour Relations, Mrs. Uche Onwusanya and the Special Assistant on Policy, Mr. Pius Mordi.
